Auto Repair Shop CRM Software

Make Customers Feel They are Your Top Priority

CRM for auto repair shops turns every service interaction into a long-term relationship with your customers. Automate follow-ups, service reminders, job updates, and target personalized outreach, all from one dashboard designed to support auto repair shop growth and customer retention.

automotive CRM solution
Auto Repair Shop CRM Software

Smart Marketing for Your Shop

Want to grow your auto shop and bring in more customers? CRM for Auto repair shops simplifies your marketing, even during slow times.

Fill Slow Days with Ease

Set up automatic marketing messages that help bring in customers when business is slow. Keep your schedule full without stressing.

Automatically send friendly follow-up texts and emails after each visit. This turns new visitors into repeat customers.

Send as many texts and emails as you need each month. So you can always stay connected with your customers.

man is looking for digital marketing services

60% Customer Comeback with CRM

See more approvals, quick payments, and of course, happier customers.
Why? Because communication is instant!

Text It, Approve It, and Get to Work

Text and Email in One Place

Chat with customers directly inside your CRM for mechanics. No need to switch apps anymore.

Send estimates and get instant online approvals, no delays, no back-and-forth.

Allow payments from any device in seconds. Faster payments, smoother pickups, happier clients.

CRM automotive software
Auto Repair Shop CRM Software

Auto Repair Shop CRM Software’s Messaging Integrations

Connect with some of the most powerful auto repair industry-focused integrations so your auto repair CRM works without any hiccups.

Twilio

Ever had a customer call asking about their car, or forgotten to remind someone about their service appointment? It’s stressful for everyone

  • Customers show up on time because they get reminders.

  • No more angry calls asking for updates.

  • You don’t have to waste time calling or emailing.

  • Your shop builds trust and keeps people happy.

Sometimes, a quick email is the best way to keep customers informed. Want to confirm an appointment? Or maybe let them know their car is ready?

  • You don’t have to write the same email again and again.

  • Every message looks neat and professional.

  • Customers feel cared for and never get left out.

Want your customers to come back again and again? With Brevo, you can send them helpful reminders, incredible deals, and friendly messages.

  • Send out offers during holidays or slow seasons.

  • Remind customers about regular check-ups or seasonal services.

  • Make your customers feel valued and keep them coming back.

Well-Connected Teams in Your Shop

Happy customers? Great. A good auto repair CRM also connects your front desk, technicians, and managers with a unified communication system.

Job Updates Clarity

Your technicians are notified when the customer approves the estimates, so they save time and confusion before starting the job

For the ease of your employees, keep all customer communication, job details, and service records under the auto repair shop CRM dashboard

CRM for mechanics ensures no more missed updates or double work at any given hour. Everyone stays aligned from check-in to check-out.

Auto Repair Shop CRM Communication Software

Why 1000+ Auto Repair Shops Trust Torque360 to Stay Connected

Save 3 Hours a Day

No more repeating the same message or flipping between apps.

Always Professional

Templates help your shop speak clearly and consistently every time.

Build Trust

Quick updates show customers you care about their time and car.

5x Revenue Growth

Timely reminders bring back regular visits, adding up over time.

Real Customers Have Spoken About Torque360 CRM

FAQs

Torque 360’s auto repair shop CRM software helps shop owners manage and communicate with their customers and nurture their relationships. It’s built just for shops like yours, making it easy to send reminders, share updates, and follow-ups to build loyalty.

Yes, you sure can! With Torque360, it’s super easy to set up special deals for holidays, slow seasons, or any time you want. You can even schedule automated promotions for holidays, which is perfect for auto detailing shops, RV repair shops, and truck service centers, ahead of time, so they run automatically.

With CRM automotive software, your customers can choose how to stay in touch. Like text messages or emails. It also sends automatic reminders and updates, so they always know what’s happening with their car. When people feel informed and cared for, they keep coming back.

Yes, you can send photos, videos, or notes through the CRM for digital vehicle inspections to explain issues and show transparency. This helps your customers understand the problem better and feel confident in your work.

Yes, they can sign and approve with CRM for automotive repair orders digitally. With Torque360, customers can sign and give approvals for estimates using their phone or computer. It’s quick, simple, and helps your shop move faster without waiting around.